All Systems Operational

About This Site

Welcome to Traction Guest's Status Page for real-time information on system performance and security.

Should you suspect a security breach, please e-mail us at privacy@tractionguest.com. We will investigate the case and advise what action to take.

iPad App (Visitor Registration) Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
Email Gateway Operational
Admin Console Operational
90 days ago
99.93 % uptime
Today
Hosting Operational
Database Operational
Twilio SMS Gateway Operational
Badge Printing Operational
Host Sync ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jan 27, 2020

No incidents reported today.

Jan 26, 2020

No incidents reported.

Jan 25, 2020

No incidents reported.

Jan 24, 2020

No incidents reported.

Jan 23, 2020

No incidents reported.

Jan 22, 2020

No incidents reported.

Jan 21, 2020

No incidents reported.

Jan 20, 2020
Resolved - This incident has been resolved.
Jan 20, 15:54 PST
Monitoring - Our team has successfully deployed a fix and are continuing to monitor all systems.
Jan 20, 14:38 PST
Identified - Web-app performance is back to normal. Our team has temporarily disabled "CSV Host Upload" while they continue to work on deploying a fix to address the root cause of the intermittent latency.
Jan 20, 11:11 PST
Investigating - Our team is investigating intermittent latency in the online web-app.

The iPad kiosk app is unaffected and operational.
Jan 20, 09:20 PST
Jan 19, 2020

No incidents reported.

Jan 18, 2020
Resolved - Our team has finished optimizing our queries and sign-ins are now syncing to the Guest Book.
Jan 18, 14:23 PST
Identified - Our team identified queries that were causing performance issues. We are currently optimizing those queries, and as a result some customers may experience some delays with sign-ins syncing to the guestbook.
Jan 18, 12:42 PST
Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.